Poughkeepsie... Dutchess County Executive William R. Steinhaus and Sheriff Adrian “Butch” Anderson today announced the implementation of a new “state-of-the-art” Computer Aided Dispatch (CAD) System. This application is the first phase of a new county-wide Criminal Justice and Safety system being rolled out over the next year. The total price for the system is $2.8 million with the CAD component approximately $400,000.
County Executive Steinhaus said, “The CAD implementation is the culmination of thousands of hours of cooperative effort between staff of several executive departments including Emergency Response and the Office of Computer Information Systems (OCIS), who assisted the Sheriff. We made it a priority to earn Dutchess County being acknowledged as having one of the premier integrated Fire, EMS and Police CAD environments and finest dispatch staff in the country. Incorporating the latest GIS mapping technologies will provide even more protection to our residents and public safety staff throughout the entire County.”
As part of this project the Sheriff and County Executive worked together to upgrade the Sheriff’s Dispatch Room, including three new high tech Dispatch Consoles to help improve the efficiency of the Sheriff’s Dispatchers and Deputies.
Sheriff Anderson added, “I’m extremely proud of the tremendous team work from my staff, Emergency Response and OCIS in developing and implementing this new state-of-the-art CAD system. Coupled with the upcoming integrated Law Enforcement and Mobile Field Reporting systems slated for the end of the year, our Law Enforcement operations will be second to none.”
Key functions of the new CAD System include:
• Full integration of CAD with incoming 911 calls for service including regular land-line telephones and calls initiated from cell phones.
• Ability to interface with newer cell phones with built-in GPS technologies and to accurately identify incident locations and find people in distress.
• Enhanced GIS map environment incorporating all roads, emergency services boundaries and “point” locations for every addressable structure in the County.
• Pre-plan run cards take into account the type of incident, location, time of day/day of week, and the availability of each vehicle to determine what Fire/EMS apparatus should be dispatched to a location.
• Improved interoperability and coordination between 911 dispatchers and Sheriff’s dispatchers.
• A web site providing dispatchers incident records and automatically updating as incidents are closed is now accessible by all County Fire/EMS agencies providing a streamlined process for their mandated incident reports.
• Interfaces with other dispatch equipment to speed responses to the public include:
- 911 Telephone Equipment
- Fire/EMS Encoder - automatic selection of radio frequencies, transmitter locations and paging tones
- New York State Police Information Network (NYSPIN)
- Sheriff’s Patrol Mobile Computers
- Emergency Medical Dispatch software interface (coming soon)
• Historical dispatch data can be plotted on Digital "Pin Maps" - giving a visual of activity by location and providing a great planning and research tool for analyzing Fire, EMS and Police incidents and trends.
• Special dispatch alerts advise dispatchers, when entering an Incident into CAD, to possible situations at the location, such as: Prior Incidents, Special Dispatch Instructions, Sheriff House Watches, and Oustanding Warrants (available later this year).
According to DeWitt Sagendorph, Dutchess County Emergency Response Coordinator, “The mapping capabilities greatly enhance our 911 center’s ability to dispatch and provide location information to Police, Fire and EMS responders. This valuable time savings can make a life or death difference.”
This project did not simply involve purchasing and implementing new software. Over the past year County Staff from Emergency Response, Sheriff and OCIS spent countless hours “building” the system from the ground up. Among some of the efforts were: the alignment of a 800 square mile digital county road network map to match 2005 aerial photographs, creation of emergency service zone digital map boundaries for Fire and EMS districts as well as police zones and hundreds of distinct Fire/EMS run card quadrants identifying specific apparatus to send to locations. At the core of the system is a GIS “Point File” that identifies the precise location of more than 100,000 addressable structures in Dutchess County.
The County Executive concluded, “I’m proud of the interagency collaboration that has brought the new Computer Aided Dispatch system on-line. I look forward to the coming year as we rollout the other pieces to the massive “interagency” Criminal Justice and Safety system for the District Attorney, Emergency Response, Jail, Probation, Public Defender and Sheriff’s Office. The bottom line is that when fully implemented this “integrated” system will provide new tools and efficiencies to nearly 500 County Criminal Justice and Safety staff and ultimately make our community safer.”