News Release



For More Information:

William R. Steinhaus
Dutchess County Executive
(845) 486-2000

Nelson Kranker, Director
Department of Consumer Affairs
(845) 486-2949

For Immediate Release

April 29, 1999


County Executive and Director of Consumer Affairs Release Guidelines County Residents should Reference when Dealing with Home Improvement Contractors

Poughkeepsie--Every year the Dutchess County Department of Consumer Affairs receives inquiries from homeowners who are planning, or have already contracted for, home improvements, Many of these inquiries are actual complaints about incomplete or inferior workmanship, With the development and release of these guidelines, our goal is to educate consumers for problems that can be prevented before they occur, " Steinhaus said.

According to Nelson Kranker, the complaints have several things in common:

Tip-offs to unscrupulous 'Fly-By-Night" home improvement outfits that consumers should look out for are as follows:

Lastly, suggested guidelines to follow when dealing with contractors that will save time, money and aggravation, and allow for recourse, if necessary, are as follows:

Steinhaus concluded, "We believe that most businesses are lawful and honest, but it is always in the consumers best interest to follow the old adage 'Buyer Beware."


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