ADA Complementary Paratransit Service

Public Works - Public Transit


Demand Response Service Application for ADA / Dial-A-Ride / Flex (.pdf)  | Online Application

As required by the Americans with Disabilities Act of 1990, Dutchess County Division of Public Transit operates an ADA Complementary Paratransit Service for qualified individuals within Dutchess County and the City of Poughkeepsie.  The service is available to eligible individuals who live within ¾ mile of a regularly scheduled bus route and who cannot use the regular fixed route service. The service is available on the days and during the hours that the fixed route operates.


Who’s Eligible ————————————————————————————————

To be eligible for the ADA Complementary Paratransit Service, a customer must meet all three of the following:

  1. Complete an ADA Paratransit Application, available from Dutchess County Division of Public Transit.
  2. Trip starting and end points must be within 3/4 mile of an existing Dutchess County Division of Public Transit bus route.
  3. Trip days and times must coincide with an existing fixed route schedule.

 Reservations ————————————————————————————————— 

  • Complementary paratransit service is defined as next day service. Reservations can be scheduled up to seven (7) days in advance by calling (845) 473-8424. 
  • On Saturday, Sunday, and Holidays you will be connected to a voicemail box.  Please leave your NAME and PHONE NUMBER and someone will contact you within twenty-four (24) hours to arrange your transportation.
  • When scheduling a reservation, please provide the dispatcher with complete addresses for all pick-up and drop-off locations, and any special needs.
  • Dutchess County Division of Public Transit may provide the service with any appropriate vehicle.

Fare for ADA Complementary Paratransit Service ———————————————

  • $3.50 (one way)  

Need More Information?

If you require more information on the ADA Complementary Paratransit Service or Dial-A-Ride program, please contact Dutchess County Division of Public Transit at (845) 473-8424

Lost and Found 

Any articles found on the bus will be turned into the Public Transit Bus Office. The Public Transit Bus Office is located in the Town of LaGrange at 14 Commerce Street (just off of Route 55).  All articles will be held for a maximum of 14 days. Call (845) 473-8424.


From Poughkeepsie: Take the Eastbound Arterial (Rt. 44/55) and bear right on Rt. 55. At the split of Routes 44 and 55, Commerce Street is the first left after the intersection of Rt. 55 and Noxon Road. The Bus facility is on the right side of Commerce Street approximately 300 yards from Route 55.

Go to top of page