Calling 9-1-1
decorative image
line image


EMERGENCY Call 9-1-1 Fire, Police, MedicalIn Dutchess County, when you need to report a fire, medical or police emergency Dial 9-1-1. Whenever you have a situation that requires the immediate presence of fire fighters, emergency medical personnel or police officers, Dial 9-1-1. In a crisis, seconds count. There is one easy number to remember to call for fires, medical  emergencies and police emergencies.

But remember, 9-1-1 is an emergency number ONLY!

Remember Dutchess County is a one number county
         and that number in an emergency is

Go to top of page

- How to call 9-1-1 -

Calling 9-1-1 is easy ... from a telephone in Dutchess County, listen for a dial tone, and then simply dial 9-1-1. You do not need a coin when using a pay phone.


- What happens when you call 9-1-1? -

  1. When the 9-1-1 Call-taker answers the phone, you will be asked to verify the location from where you are calling and to describe the nature of the emergency.

  2. At this point help is already being sent. Even though the 911 call-taker is still talking to you on the phone, a second person (dispatcher) is sending help. Now the call-taker will ask you additional questions such as, "What is your name?" and any other questions that are pertinent to sending you the help you need. Sometimes it may seem the questions asked are unimportant. But every question asked is important to the units responding to your call. In the case of a medical emergency, several questions will be asked about the patient. All of them are relevant. The 911 call-taker will also provide instructions for you to assist the patient until the ambulance arrives.

  3. Stay calm, answer all questions asked by the 911 call-taker and do not hang up until instructed to do so.

Go to top of page

- When to Call 9-1-1 -

Call 9-1-1 to report:

Triangle icon    A fire

Triangle icon    A person choking

Triangle icon    A person having a heart attack

Triangle icon    A shooting

Triangle icon    A traffic accident

Triangle icon    A person screaming

Triangle icon    Someone breaking into your home or a neighbor's home

Triangle icon    A fight or display of weapons

An emergency is any situation that to preserve life or property, immediate response by emergency medical agencies, fire or police is required.


- When Not to use 9-1-1 -

Do not call 9-1-1 to:

Triangle icon    Report power failures or outages

Triangle icon    Request legal advice

Triangle icon    Request directory assistance

Triangle icon    Request the time for bingo, fireworks, parades or pancake breakfasts

Triangle icon    Request or provide infromation that does not need immediate attention


- How to Place Non-emergency Calls -

To place non-emergency calls for a Fire Department or Medical Service dial 471-1414.

Refer to the list below to place non-emergency calls to a Police Department within Dutchess County.

Go to top of page

- Non-Emergency -
Police Contact Information


** For situations that require the immediate presence of police officers, fire fighters or emergency medical personnel, Dial 9-1-1 **

Dutchess County Sheriff's Office  Get Map & Directions
150 North Hamilton St.
Poughkeepsie, NY 12601
(845) 486-3800
  -  Pine Plains Substation (518) 398-5234

New York State Police  Get Map & Directions
Troop K Headquarters
2541 Route 44
Salt Point, NY 12578
(845) 677-7300
Troop K Zone Stations

Beacon City Police Department  Get Map & Directions
1 Municipal Plaza
Beacon, NY 12508
(845) 831-4111

East Fishkill Town Police Department  Get Map & Directions
2468 Route 52
Hopewell Junction, NY 12533
(845) 221-2111

Fishkill Town Police Department  Get Map & Directions
807 Route 52
Fishkill, NY 12524
(845) 831-1110

Fishkill Village Police Department  Get Map & Directions
1095 Main St.
Fishkill, NY 12524
(845) 896-9260

Hyde Park Town Police Department  Get Map & Directions
1433 Route 9G
Hyde Park, NY 12538
(845) 229-9340

Millbrook Village Police Department  Get Map & Directions
PO Box 349
35 Merritt Ave.
Millbrook, NY 12545
(845) 677-8200

Millerton Village Police Department  Get Map & Directions
PO Box 528
21 Dutchess Ave.
Millerton, NY 12546
(518) 789-6355

Pine Plains Town Police Department  Get Map & Directions
PO Box 955
3284 Route 199
Pine Plains, NY 12567
(518) 398-8601

Poughkeepsie City Police Department  Get Map & Directions
PO Box 300
62 Civic Center Plaza
Poughkeepsie, NY 12602
(845) 451-4000

Poughkeepsie Town Police Department  Get Map & Directions
19 Tucker Dr.
Poughkeepsie, NY 12603
(845) 485-3666

Red Hook Village Police Department  Get Map & Directions
7467 S. Broadway
Red Hook, NY 12571
(845) 758-6780

Rhinebeck Village Police Department  Get Map & Directions
90 Mulberry St.
Rhinebeck, NY 12572
(845) 876-8181

Wappingers Falls Police Department  Get Map & Directions 
2628 South Ave.
Wappingers Fallls, NY 12590
(845) 297-1011

Go to top of page