All About 9-1-1
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Go to What is 9-1-1? Go to Benefits of 9-1-1 Go to How Enhanced 9-1-1 Works Go to 9-1-1 Oversight Board Go to Common Questions Go to Cellular Phones and 9-1-1 Go to If You Dial 9-1-1 By Mistake Go to Calling 9-1-1

Image Map of links to 9-1-1 information



What is 9-1-1?

9-1-1 is the three-digit telephone number that has been designated for public use throughout the United States to report an emergency and to request emergency assistance. This same number is used irrespective of whether the emergency requires a response from law enforcement, fire, medical services or any combination of these emergency service agencies. Ideally, nearly every American or visitor to this country, who has access to a telephone, may summon aid by dialing this simple three-digit number, regardless of location, familiarity with an area, time of day or type of emergency.


What is “Enhanced” 9-1-1?

Dutchess County has an “Enhanced” 9-1-1 system. This has the added benefit in that when a caller dials 9-1-1, the address and phone number of the telephone called from is displayed on a screen at the County’s 911 center or at our backup - the City of Poughkeepsie. Automatically identifying the location of a caller is a key to providing a quick response to those in need.


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