For More Information Contact:
Colleen Pillus, Communications Director (845) 486-2000
Colleen Pillus, Communications Director
Poughkeepsie… Dutchess County Government is the number two ranked mid-size county government in the nation for its use of technology in the 2020 Digital Counties Survey conducted by the Center for Digital Government (CDG) and the National Association of Counties (NACo). Dutchess County’s ongoing commitment to use technology to best serve residents was amplified in the efficient and effective response to the COVID-19 pandemic, ensuring residents had up-to-date information and the County’s workforce could continue serving residents despite the challenges of stay-at-home directives.
Dutchess County Executive Marc Molinaro said, “From rapidly rolling out resources so County employees could safely work from home to developing innovative technology to ensure there was uninterrupted access to essential services and the latest COVID-19 data and information, OCIS played a critical role in our response to the COVID-19 pandemic. We are proud to be the number two ranked mid-size county government in the Digital Counties Survey, recognizing our efforts to use technology to help residents and employees alike feel connected as we all stayed apart to help stop the spread of the virus.”
In March, the County’s Office of Central and Information Services (OCIS) mobilized quickly to help shift to remote access for employees as seamlessly as possible during unprecedented times and developed resources to help keep residents informed of the developing public health situation. OCIS also increased access and connectivity through resources such as Microsoft Teams and Cisco Expressway to facilitate the day-to-day operations of essential employees, as well as weekly virtual meetings with schools, municipal partners, and other community leaders to discuss emergent issues and share resources.
To keep residents informed, OCIS developed the Dutchess County COVID-19 Data Dashboard; provided logistical support for the Dutchess County Coronavirus Hotline; and built website pages to house updates and information about the pandemic, as well as the County’s Dutchess Responds and Restarting Dutchess initiatives. The survey also recognized the County’s efforts to engage citizens throughout the Pandemic on its Facebook, Twitter and YouTube platforms, including hosting over 30 virtual town halls where the County Executive shared updates and answered residents’ questions.
Below are some additional County initiatives highlighted in the various Digital Counties Survey categories:
Sustainability & Resilience
OCIS Commissioner Glenn Marchi, Ph.D., said, “The Dutchess County Office of Central and Information Services team continues to find and implement shared services and other cost saving opportunities. The COVID-19 pandemic has challenged us to think outside the box with even more creative and innovative solutions for this ‘new normal’ environment while continuing to deliver secure, quality information technology services to the people of Dutchess County.”
“Innovative counties are using technology and data to better serve their citizens, respond quickly to citizen needs around COVID-19, and support digital experience initiatives,” said Phil Bertolini, co-director, CDG. “The Center for Digital Government congratulates this year’s winners for their hard work and their efforts to use technology to make government better.”
This is the 18th annual Digital Counties Survey and Dutchess County has been ranked in the top ten among the nation's best all 18 years of the survey in the 250,000-4999,999-population category and has earned the number one national ranking three times. Learn more about the Digital Counties Survey.