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Health Insurance

Dutchess County's Health Insurance Information, Counseling, and Assistance Program (HIICAP) provides free, accurate and objective information, counseling, assistance and advocacy on Medicare, private health insurance, and related health coverage plans.

Our Office for the Aging staff and trained volunteer insurance counselors can assist you with Medicare benefit information and other topics including:

  • Medicare Drug Plans
  • Supplemental insurance options
  • Medicare Advantage choices
  • Claims and appeal rights,
  • Medicare Drug Plans
  • Elderly Pharmaceutical Insurance Coverage (also known as EPIC)
  • and other entitlements and benefits available to seniors

Call our HIICAP Hotline at 845-486-2566 to access all our HIICAP services. View or download the HIICAP printable brochure (.pdf)

HIICAP is a federally-funded program from the Centers for Medicare & Medicaid Services through the New York State Office For The Aging. It is part of the State Health Insurance Program (SHIP) network.


Become a HIICAP Volunteer

HIICAP volunteers are crucial to provide free, impartial information, problem resolution, and resource materials.    Be part of this cost effective, professional program designed to empower consumers through education and information!   Volunteers receive ongoing training to keep abreast of changes within the health insurance industry and from regulating agencies. Click here for a brochure describing our volunteering opportunities, including a form with which you can sign up. (Note: due to the COVID-19 pandemic, all counseling is being handled remotely until further notice.)

Medicare 101

The Dutchess County Office for the Aging periodically offers workshops for people interested in obtaining information on Medicare enrollment, Medicare Advantage Plans, benefits, supplement choices, EPIC (Elderly Pharmaceutical Insurance Coverage) and other prescription options, Medicaid and the Medicare Savings Programs and long term care payment choices.

These workshops are designed for individuals who are newly eligible for Medicare, current Medicare beneficiaries, and those who want to learn more about the Medicare program.

Call 845-486-2555 or toll free 866-486-2555 to register for the next workshop or check our Calendar of Events for the next scheduled event.  (Note: due to the COVID-19 pandemic, space at workshops will be limited by social-distancing requirements.)

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