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Expectations, Rights and Responsibilities

When you seek assistance Dutchess County Department of Community & Family Services, you have rights as well as responsibilities. The following information should be helpful for you to understand what you can expect and how your can best be prepared.

Contact

  • 845-486-3000
  • 845-486-3090
  • Department of Community and Family Services (DCFS)
    60 Market Street
    Poughkeepsie, NY 12601
  • Monday - Friday, 8:30 am-5:00 pm

Additional DCFS Locations

Only paperwork is accepted on Wednesdays for  Temporary Assistance, Medicaid, SNAP, and HEAP  (No in-person client interviews)

What to expect during your visit.

When you visit…

Each visitor receives a unique number after checking in. When your number is posted on the monitor, go to the area indicated on the monitor. Please be available when your number is posted.

Will I receive any assistance today?

If one or more of the following apply, you will be evaluated for assistance today:

A Dutchess County Community and Family Service worker will be able to determine if you qualify for additional services.

Your rights…

As a recipient of services from the Dutchess County Department of Community and Family Services (DCFS), you have the following rights:

Time frame in which determinations are made: 

Your responsibilities…

As a recipient of services from the Dutchess County Department of Community and Family Services (DCFS), you have the following responsibilities: