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Department of Community and Family Services

The mission of the Department is to provide temporary assistance to sustain low income and disabled persons, and to protect and support individuals in achieving the greatest degree of independence. 

10 Ways We Can Help You

  1. Temporary Assistance including emergency aid 845-486-3190
  2. Children's Services Preventive & Protective 845-486-3080
  3. Child Support Programs 888-208-4485
  4. Youth Services 845-486-3024
  5. Day Care Assistance 845-486-3190
  6. HEAP (Home Energy Assistance Program) Assistance with Heating Costs 845-486-3249
  7. Supplemental Nutrition Assistance Program (SNAP) Food Assistance (aka Food Stamp) 845-486-3250
  8. Medicaid 845-486-3340 or 855-355-5777
  9. Adult Protective Services 845-486-3300
  10. Emergency Housing 845-486-3300

Download a .pdf of "10 Ways We Can Help You"

Contact should not be used to submit applications or case documents as we cannot guarantee the confidentiality of these document submissions. Please use NYdocsubmit (mobile phone application) or visit

Additional DCFS Locations

Only paperwork is accepted on Wednesdays for  Temporary Assistance, Medicaid, SNAP, and HEAP  (No in-person client interviews)

Low Income Assistance

Services for Children, Adults and Families

Other Resources and Information

Expectations, Rights and Responsibilities

When you seek assistance Dutchess County Department of Community & Family Services, you have rights as well as responsibilities. The following information should be helpful for you to understand what you can expect and how your can best be prepared.

Fair Hearings

If an applicant believes the Department has made an incorrect decision, they have the right to request a fair hearing.


The Special Investigations Unit is responsible for the investigation of fraud abuse allegations for Temporary Assistance, SNAP, Medicaid and Child Care programs

Domestic Violence

Find information about required domestic violence services (including identification of victims, provision of services, and available services 

Publications and Plans

Important Contact Information

Child Abuse – Hotline at 1-800-342-3720
Adult Protective Services Helpline (8am - 5pm Monday – Friday) 1-844-697-3505
Welfare Fraud Report Line 1-800-367-4448
Medicaid Fraud Control Unit 212-417-5397
New York State Medicaid/Medical Assistance Fraud 1-877-873-7283
Supplemental Security Income (SSI) Fraud 1-800-269-0271
Social Security Disability Insurance Fraud 1-800-269-0271
Supplemental Nutrition Assistance Program (SNAP) Vendor Fraud 1-800-424-9121 or email
Office, Division or Program Phone
Contact Information