The mission of the Department is to provide temporary assistance to sustain low income and disabled persons, and to protect and support individuals in achieving the greatest degree of independence.
Download a .pdf of "10 Ways We Can Help You"
When the temperature is expected to be 32 degrees or below, everyone is entitled to have access to shelter from the cold under Code Blue regulations. Dutchess County Department of Community & Family Services (DCFS) coordinates a network of emergency housing and can assist anyone in need during a Code Blue alert to ensure a warm, safe location.
Please beware of fraudulent websites claiming to collect ERAP information on behalf of New York State.
If you need to access your ERAP account, only use the official New York State ERAP Portal. Please exercise caution and avoid sharing personal information on unauthorized websites.
Low-income families and individuals may be eligible for the Affordable Connectivity Program (ACP) that provides monthly discounts for broadband service, and a one-time discount for a computer/tablet. Consumers need to enroll in the ACP with a participating provider that offers connected devices (Note: not all internet companies offer device discounts). For more info check out: ACPBenefit.org.
No need to travel to our office, pay 24/7 with a credit card. Click MAKE A PAYMENT for this option.
From the comfort of your home use NYDocSubmit, a mobile application that allows applicants and recipients to take pictures of their documents and submit them to our office using their Apple iOS or Android device. The app is free and available for download on Google Play™ or Apple App Store™. NYDocSubmit (Frequently Asked Questions)
Medicaid provides health coverage to eligible low-income individuals.
SNAP helps low-income working people, seniors, and the disabled to put healthy food on the table
HEAP assists individuals with the cost of heat and energy-related expenses
In New York State there are three financial assistance programs: Family Assistance, Safety Net Assistance and Emergency Temporary Assistance
The Child Care Program is designed to help low-income families meet their child care needs.
Temporary Housing is offered to eligible homeless families and low-income individuals.
Legally responsible persons are required to contribute to their children’s support, to the best of their ability.
To ensure that children under the age of 18 are protected and families are supported to achieve safety, permanency and well-being.
Open Your Heart and Your Home to make a difference in a child’s life
Strengthening Family Workshops for parents and youth ages 10-14, provides tools, skills, and strategies to build stronger families in seven weeks.
Serving adults (age 18+) who, due to physical or mental impairments: are unable to protect themselves from abuse, neglect, financial exploitation or other harm.
Assuring every youth a fair and equal opportunity to attain his/her full potential
ACEs are stressful or traumatic events experienced during childhood, which are strongly related to the development and prevalence of a wide range of physical and mental health problems throughout a person’s lifetime.
ACEs are common in every population group. Individuals who have experienced ACEs may benefit from an array of community-based services.
Please click on this link for more information on ACEs: https://ocfs.ny.gov/programs/cwcs/aces.php
The Dutchess County Task Force Against Human Trafficking is a multi-disciplinary group of professionals, whose mission is to prevent human trafficking by working collaboratively to raise knowledge and awareness in our county, to identify potential victims, and to provide comprehensive trauma informed services.
For more information contact the Human Trafficking Coordinator at 845-249-4878 or email HumanTrafficking@DutchessNY.gov
New York State Executive Law Chapter 18, Article 10, Section 202-a, establishes New York’s Statewide Language Access Policy. This Plan explains how DCFS make sure that Limited Eng-lish Proficient (“LEP”) individuals have meaningful access to agency services, programs, and ac-tivities thorough out New York State.
| Child Abuse – Hotline at | 1-800-342-3720 | |||
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| Adult Protective Services Helpline (8am - 5pm Monday – Friday) | 1-844-697-3505 | |||
| Welfare Fraud Report Line | 1-800-367-4448 | |||
| Medicaid Fraud Control Unit | 212-417-5397 |
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