In response to the Coronavirus Pandemic, several changes were made which affect Supplemental Nutrition Assistance Program (SNAP); Temporary Assistance; Employment activities; Child Care Assistance Program; HEAP and Heating Equipment Repair and Replacement (HERR); Child Support and Fair Hearings. Most transactions can be done via phone or online, and most program recertifications have been extended.
From the comfort of your home, you can now use NYDocSubmit (.pdf), a mobile application that allows certain applicants and recipients in Dutchess County to take pictures of their documents and submit them to our office using their Apple iOS or Android device. The app is free and available for download on Google Play™ or the Apple App Store™. No need to take time off from work, or travel to our office! NYDocSubmit (.pdf Frequently Asked Questions)
The mission of the Department is to provide temporary assistance to sustain low income and disabled persons, and to protect and support individuals in achieving the greatest degree of independence.
10 Ways We Can Help You
DCFSinfo@dutchessny.gov should not be used to submit applications or case documents as we cannot guarantee the confidentiality of these document submissions. Please use NYdocsubmit (mobile phone application) or visit www.MyBenefits.NY.gov.
Only paperwork is accepted on Wednesdays for Temporary Assistance, Medicaid, SNAP, and HEAP (No in-person client interviews)
Medicaid provides health coverage to eligible low-income individuals.
SNAP helps low-income working people, seniors, and the disabled to put healthy food on the table
HEAP assists individuals with the cost of heat and energy-related expenses
In New York State there are three financial assistance programs: Family Assistance, Safety Net Assistance and Emergency Temporary Assistance
The Child Care Program is designed to help low-income families meet their child care needs.
Temporary Housing is offered to eligible homeless families and low-income individuals.
Legally responsible persons are required to contribute to their children’s support, to the best of their ability.
To ensure that children under the age of 18 are protected and families are supported to achieve safety, permanency and well-being.
Open Your Heart and Your Home to make a difference in a child’s life
Strengthening Family Workshops for parents and youth ages 10-14, provides tools, skills, and strategies to build stronger families in seven weeks.
Serving adults (age 18+) who, due to physical or mental impairments: are unable to protect themselves from abuse, neglect, financial exploitation or other harm.
Assuring every youth a fair and equal opportunity to attain his/her full potential
When you seek assistance Dutchess County Department of Community & Family Services, you have rights as well as responsibilities. The following information should be helpful for you to understand what you can expect and how your can best be prepared.
If an applicant believes the Department has made an incorrect decision, they have the right to request a fair hearing.
The Special Investigations Unit is responsible for the investigation of fraud abuse allegations for Temporary Assistance, SNAP, Medicaid and Child Care programs
Find information about required domestic violence services (including identification of victims, provision of services, and available services
The Dutchess County Task Force Against Human Trafficking is a multi-disciplinary group of professionals, whose mission is to prevent human trafficking by working collaboratively to raise knowledge and awareness in our county, to identify potential victims, and to provide comprehensive trauma informed services.
For more information contact the Human Trafficking Coordinator at 845-249-4878 or email HumanTrafficking@DutchessNY.gov
Application Booklets (Links will redirect to the New York State Office of Temporary and Disability Assistance
|Child Abuse – Hotline at||1-800-342-3720|
|Adult Protective Services Helpline (8am - 5pm Monday – Friday)||1-844-697-3505|
|Welfare Fraud Report Line||1-800-367-4448|
|Medicaid Fraud Control Unit||212-417-5397|
|New York State Medicaid/Medical Assistance Fraud||1-877-873-7283|
|Supplemental Security Income (SSI) Fraud||1-800-269-0271|
|Social Security Disability Insurance Fraud||1-800-269-0271|
|Supplemental Nutrition Assistance Program (SNAP) Vendor Fraud||1-800-424-9121 or email email@example.com|
|Office, Division or Program||Phone|