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Department of Community and Family Services

Low-income families and individuals may be eligible for the Affordable Connectivity Program (ACP) that provides monthly discounts for broadband service, and a one-time discount for a computer/tablet. Consumers need to enroll in the ACP with a participating provider that offers connected devices (Note: not all internet companies offer device discounts). For more info check out: ACPBenefit.org


Need to pay Child Support, Medicaid Spenddown, Assistance Repayments, or Temporary Housing Share? No need to travel to our office, pay 24/7 with a credit card. Click MAKE A PAYMENT for this option. 


From the comfort of your home use NYDocSubmit, a mobile application that allows applicants and recipients to take pictures of their documents and submit them to our office using their Apple iOS or Android device. The app is free and available for download on Google Play™ or Apple App Store™. NYDocSubmit (Frequently Asked Questions)


Emergency Rental Assistance Program (ERAP)

Applications are now being accepted for the federally-funded Emergency Rental Assistance Program (ERAP) which covers households with income up to 80 percent of the Area Median Income (AMI). Applications for state-funded program for households with income between 80 and 120 percent AMI are also accepted through the ERAP application portal

Landlords whose tenants have left their rental property or who are unwilling to apply for ERAP, can apply for the Landlord Rental Assistance Program (LRAP) on the LRAP portal.

Funding is available to provide legal services or attorney’s fees for tenants whose income is 80% or less of Area Median Income (AMI) facing eviction proceedings. For more information call: 877-574-8529


Do you need help paying for overdue water and wastewater bills? 
Low Income Household Water Assistance Program (LIHWAP) can help.
For more information, visit https://otda.ny.gov/LIHWAP 

Contact

DCFSinfo@dutchessny.gov should not be used to submit applications or case documents as we cannot guarantee the confidentiality of these document submissions. Please use NYdocsubmit (mobile phone application) or visit www.MyBenefits.NY.gov

Additional DCFS Locations


Need to pay Child Support, Medicaid Spenddown, Assistance Repayments, or Temporary Housing Share?

Make a Payment

Low Income Assistance

Services for Children, Adults and Families

Other Resources and Information

Expectations, Rights and Responsibilities

When you seek assistance Dutchess County Department of Community & Family Services, you have rights as well as responsibilities. The following information should be helpful for you to understand what you can expect and how your can best be prepared.


Fair Hearings

If an applicant believes the Department has made an incorrect decision, they have the right to request a fair hearing.


Fraud

The Special Investigations Unit is responsible for the investigation of fraud abuse allegations for Temporary Assistance, SNAP, Medicaid and Child Care programs


Domestic Violence

Find information about required domestic violence services (including identification of victims, provision of services, and available services 



Publications, Plans and Policy

Important Contact Information

Child Abuse – Hotline at 1-800-342-3720
Adult Protective Services Helpline (8am - 5pm Monday – Friday) 1-844-697-3505
Welfare Fraud Report Line 1-800-367-4448
Medicaid Fraud Control Unit 212-417-5397
Phone
New York State Medicaid/Medical Assistance Fraud 1-877-873-7283
Supplemental Security Income (SSI) Fraud 1-800-269-0271
Social Security Disability Insurance Fraud 1-800-269-0271
Supplemental Nutrition Assistance Program (SNAP) Vendor Fraud 1-800-424-9121 or email usda.hotline@oig.usda.gov
Office, Division or Program Phone
Contact Information