The mission of the Department is to provide temporary assistance to sustain low income and disabled persons, and to protect and support individuals in achieving the greatest degree of independence.
Please beware of fraudulent websites claiming to collect ERAP information on behalf of New York State.
If you need to access your ERAP account, only use the official New York State ERAP Portal. Please exercise caution and avoid sharing personal information on unauthorized websites.
No need to travel to our office, pay 24/7 with a credit card. Click MAKE A PAYMENT for this option.
From the comfort of your home use NYDocSubmit, a mobile application that allows applicants and recipients to take pictures of their documents and submit them to our office using their Apple iOS or Android device. The app is free and available for download on Google Play™ or Apple App Store™. NYDocSubmit (Frequently Asked Questions)
New York State Executive Law Chapter 18, Article 10, Section 202-a, establishes New York’s Statewide Language Access Policy. This Plan explains how DCFS make sure that Limited Eng-lish Proficient (“LEP”) individuals have meaningful access to agency services, programs, and ac-tivities thorough out New York State.
| Child Abuse – Hotline at | 1-800-342-3720 | |||
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| Adult Protective Services Helpline (8am - 5pm Monday – Friday) | 1-844-697-3505 | |||
| Welfare Fraud Report Line | 1-800-367-4448 | |||
| Medicaid Fraud Control Unit | 212-417-5397 |
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