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Department of Community and Family Services

Starting May 12, 2021, low-income families and individuals may be eligible for the Emergency Broadband Benefit Program (EBBP) that provides monthly discounts for broadband service, and a one-time discount for a computer/tablet. For more info check out:, or call 833-511-0311. 

Need to pay Child Support, Medicaid Spenddown, Assistance Repayments, or Temporary Housing Share? No need to travel to our office, pay 24/7 with a credit card. Click MAKE A PAYMENT for this option. 

From the comfort of your home use NYDocSubmit, a mobile application that allows applicants and recipients to take pictures of their documents and submit them to our office using their Apple iOS or Android device. The app is free and available for download on Google Play™ or Apple App Store™. NYDocSubmit (Frequently Asked Questions)

Contact should not be used to submit applications or case documents as we cannot guarantee the confidentiality of these document submissions. Please use NYdocsubmit (mobile phone application) or visit

Additional DCFS Locations

Need to pay Child Support, Medicaid Spenddown, Assistance Repayments, or Temporary Housing Share?

Make a Payment

Low Income Assistance

Services for Children, Adults and Families

Other Resources and Information

Expectations, Rights and Responsibilities

When you seek assistance Dutchess County Department of Community & Family Services, you have rights as well as responsibilities. The following information should be helpful for you to understand what you can expect and how your can best be prepared.

Fair Hearings

If an applicant believes the Department has made an incorrect decision, they have the right to request a fair hearing.


The Special Investigations Unit is responsible for the investigation of fraud abuse allegations for Temporary Assistance, SNAP, Medicaid and Child Care programs

Domestic Violence

Find information about required domestic violence services (including identification of victims, provision of services, and available services 

Publications and Plans

Important Contact Information

Child Abuse – Hotline at 1-800-342-3720
Adult Protective Services Helpline (8am - 5pm Monday – Friday) 1-844-697-3505
Welfare Fraud Report Line 1-800-367-4448
Medicaid Fraud Control Unit 212-417-5397
New York State Medicaid/Medical Assistance Fraud 1-877-873-7283
Supplemental Security Income (SSI) Fraud 1-800-269-0271
Social Security Disability Insurance Fraud 1-800-269-0271
Supplemental Nutrition Assistance Program (SNAP) Vendor Fraud 1-800-424-9121 or email
Office, Division or Program Phone
Contact Information