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Emergency System Contacts by Area of Service

System Emergencies between the hours of 8:00 am and 4:00 pm Monday to Friday should be directed to the below contact numbers. 

All System Emergencies after 4:00 pm and on Saturday and Sunday should be directed to Byrnes Answering Service at 845-431-6677.

Before You Dig Call:  1-800-962-7962 or dial 8-1-1 or visit DigSafelyNewYork.com

While we regularly check our e-mail, any reports of emergency or service problems should be called in by phone and not communicated by e-mail.

Contact

Arbors Water System

Telephone: 845-229-2524
System Emergency: Mon-Sun, Hyde Park Plant

Birch Hill Water System

Telephone: 845-565-6182 or Toll Free: 800-257-1160
System Emergency: Mon-Sun, Inframark Water & Infrastructure Services, Contract Operator

Central Dutchess Water Transmission Line (CDWTL)

Telephone: 845-471-0917
System Emergency: Mon-Sun, Pump Station

Chelsea Cove Sewer System

Telephone: 845-565-6182 or Toll Free: 800-257-1160
System Emergency: Mon-Sun, Inframark Water & Infrastructure Services, Contract Operator

Dalton Farms Water and Sewer Systems

(including Plum Court and Victoria Estates Water and Sewer Systems plus the Poughquag Hamlet Water System)
Telephone: 845-565-6182 or Toll Free: 800-257-1160
System Emergency: Mon-Sun, Inframark Water & Infrastructure Services, Contract Operator

Fairways Water and Sewer Systems

Telephone: 845-565-6182 or Toll Free: 800-257-1160
System Emergency: Mon-Sun, Inframark Water & Infrastructure Services, Contract Operator

Greenbush Water System

Telephone: 845-229-2524
System Emergency: Mon-Sun, Hyde Park Plant

Greenfields Water and Sewer Systems

Telephone: 845-565-6182 or Toll Free: 800-257-1160
System Emergency: Mon-Sun, Inframark Water & Infrastructure Services, Contract Operator

Hyde Park Water System/Staatsburg Water System/Zone D   (a.k.a. Harbourd Hills Water)

Telephone: 845-229-2524
System Emergency: Mon-Sun, Hyde Park Plant

Pinebrook Water and Sewer Systems

Telephone:  845-926-8790 (Cody Nelson) or 845-706-7424 if you are unable to reach Cody Nelson
System Emergency: Mon-Sun.

Quaker Hills Water

Telephone: 845-565-6182 or Toll Free: 800-257-1160
System Emergency: Mon-Sun, Inframark Water & Infrastructure Services, Contract Operator

Rokeby Water System

Telephone: 845-565-6182 or Toll Free: 800-257-1160
System Emergency: Mon-Sun, Inframark Water & Infrastructure Services, Contract Operator

Schreiber Water System

Telephone: 845-565-6182 or Toll Free: 800-257-1160
System Emergency: Mon-Sun, Inframark Water & Infrastructure Services, Contract Operator

Shore Haven Water System

Telephone: 845-565-6182 or Toll Free: 800-257-1160
System Emergency: Mon-Sun, Inframark Water & Infrastructure Services, Contract Operator

Tivoli Water & Sewer Systems

Telephone:  845-926-8790 (Cody Nelson) or 845-706-7424 if you are unable to reach Cody Nelson
System Emergency: Mon-Sun., Tivoli Plant

Traditions at Red Hook Water & Sewer Systems

Telephone:  845-926-8790 (Cody Nelson) or 845-706-7424 if you are unable to reach Cody Nelson
System Emergency: Mon-Sun., Tivoli Plant

Valley Dale Water & Sewer Systems

Telephone: 845-565-6182 or Toll Free: 800-257-1160
System Emergency: Mon-Sun, Inframark Water & Infrastructure Services, Contract Operator

Vanderburg Sewer Systems

Telephone: 845-565-6182 or Toll Free: 800-257-1160
System Emergency: Mon-Sun, Inframark Water & Infrastructure Services, Contract Operator