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Water and Wastewater Authority

IMPORTANT NOTICE – EFFECTIVE THURSDAY, MARCH 19, 2020

Effective immediately, in response to the COVID-19 outbreak, public access to the Water and Wastewater Authority’s administrative offices will be by appointment only.

Please contact the Authority at (845) 486-3601 between the hours of 10:00 AM and 2:00 PM Mon.-Fri. if you need to schedule an appointment.  Phone hours are: 10:00 AM - 4:00 PM, Mon.-Fri. 

We encourage all customers and members of the public to avoid unnecessary in-person transactions.  Inquiries regarding bill payment, water or sewer service concerns or new service requests can be addressed by telephone.

All Water and Sewer payments should be sent to “Dutchess County Water and Wastewater Authority, Box 8000 Department 232, Buffalo, NY 14267-0002 as we will not be accepting cash or check payments in-person or by mail at the Administrative offices located at 1 Lagrange Ave., Poughkeepsie.  

Thank you for your patience.

 

The Authority is an independent public benefit corporation established, at the request of the County of Dutchess, by an act of the State Legislature and governed by an appointed Board of Directors. The mission of the Authority is to protect and enhance the health, environmental sustainability and economic stability of Dutchess County and its residents through the provision of clean drinking water and proper treatment of wastewater, acting at all times with a commitment to accountability and transparency. 

As an owner and operator of water and wastewater systems, the Authority is committed to the provision of reliable water and wastewater service with quality customer service and at a reasonable cost, commensurate with the cost of proper operation and environmental stewardship. 

Through our knowledgeable and innovative team of professionals, the Authority offers assistance to the County and its municipalities in all issues related to the planning, development, financing and operation of water and wastewater infrastructure, and the identification of aquifer and other groundwater sources. 

All About the Water and Wastewater Authority

Meetings, Reports and Regulations