If you think DCFS has made a wrong decision about your case, a Fair Hearing is your chance to explain it to an Administrative Law Judge from the New York State Office of Temporary and Disability Assistance’s Office of Administrative Hearings. The Office of Temporary and Disability Assistance will then issue a written decision, indicating whether our decision was right or wrong. The written decision may order DCFS to correct your case.
Options regarding a Fair Hearing include:
Only paperwork is accepted on Wednesdays for Temporary Assistance, Medicaid, SNAP, and HEAP (No in-person client interviews)
For all other issues, including inquiries or complaints regarding a specific fair hearing decision, obtaining an additional copy of a decision, or requests to amend a decision and/or reopen a hearing, you may contact the Office of Administrative Hearings at:
Office of Temporary and Disability Assistance
Office of Administrative Hearings
PO BOX 1930
Albany, N.Y. 12201-1930
Phone: 1-800-342-3334 (toll free)
Speech or Hearing Impaired Individuals
Please contact the New York Relay Service at 711 and request that the operator call us at 1-877-502-6155. Service at this number will only be provided to callers using TDD equipment.