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Home Energy Assistance Program (HEAP)

Important Announcements

REGULAR ARREARS SUPPLEMENT

Regular Arrears Supplement (RAS) is available to households who are eligible for the Home Energy Assistance Program (HEAP) and behind on their heating utility bills, but that do not qualify for the utility assistance offered by New York's Emergency Rental Assistance Program. The start date for RAS is September 22,2021 and will operate through September 30, 2022 or until funding is exhausted.

Households must meet requirements for a current year benefit, have a past-due utility arrears and be in active collections, or otherwise facing disconnection or termination of service on their current gas and/or electricity utility account(s) at the time of application. Eligible households will be entitled to one RAS benefit.

DCDSFS is working closely with utility companies to identify potentially eligible HEAP households. If you are already receiving , or have received regular HEAP benefit, you will be notified in writing.

Applicants who are not currently in receipt of HEAP benefits can apply by submitting a HEAP application which can be found at https://otda.ny.gov/programs/applications/3421.pdf


Until further notice HEAP and HERR applications and interviews will not be required in-person but will be conducted via phone with necessary documents submitted via fax: 845-486-3232, uploaded to www.MyBenefits.ny.gov, by using the NYDocSubmit mobile app (.pdf reference), by mail, or by scan at the DCFS kiosk. 

 

The Home Energy Assistance Program (HEAP) is a state program which helps income-eligible residents help pay for the cost of their heat and energy-related expenses.

The fastest and easiest way to apply for HEAP 24/7 is www.MyBenefits.NY.gov

HEAP Programs

There are several components to HEAP, including: 

  • Heating Equipment Tune-up benefit provides for equipment inspections and cleanings prior to the start of the heating season for eligible households.
  • Regular HEAP benefit is a supplement to assist low income households by paying a portion of their heating costs.
  • Emergency HEAP Component meets emergency heating needs, as defined by HEAP regulations.
  • Heating Equipment Repair and Replacement (HERR) assists eligible homeowners with furnace and tank repair or replacement.
  • HEAP Cooling Component provides for the purchase and installation of fans or air conditioners to eligible households.

HEAP Season Dates

Applications for the various HEAP components can only be accepted during their respective time periods, which are:

  • Heating Equipment Clean and Tune — Open
  • Heating Equipment Repair and Replacement — Open
  • Cooling HEAP Component — Closed
  • Regular HEAP — Open
  • Emergency Fuel Depots — Open
  • Emergency HEAP Component — Closed

Please be advised we cannot give out or accept any HEAP applications for these programs prior to their opening dates. Closing dates may vary depending on available funding.

Contact

DCFSinfo@dutchessny.gov should not be used to submit applications or case documents as we cannot guarantee the confidentiality of these document submissions. Please use NYdocsubmit (mobile phone application) or visit www.MyBenefits.NY.gov

Additional DCFS Locations


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How do I apply?

For fast, easy and confidential service, which is available 24 hours a day, visit www.MyBenefits.NY.gov where you can:

You can also apply for HEAP at the following Dutchess County locations:

DCFS Main Office
60 Market Street, Poughkeepsie, NY 12601
HEAP Telephone Number: 845-486-3249, HEAP Fax: 845-486-3232
Directions

DCFS Beacon Office 
223 Main Street, Beacon, NY 12508
Tel: 845-838-4800, Fax: 845-838-4888
Directions

DCFS Eastern Dutchess Government Center
131 County House Road, Millbrook, NY 12545 
Tel: 845-677-5532, Fax: 845-677-5508
Directions

Office for the Aging (If you are 60 years of age or older)
114 Delafield Street, Poughkeepsie, NY 12601  
Tel: 845-486-2555
Directions
Office for the Aging on DutchessNY.gov

Community Action Partnership (has several locations in Dutchess County)
Tel: 845-452-5104 ext. 183
Community Action Partnership website 

Additional Information

To find out more about the HEAP program visit the New York State Office of Temporary and Disability Assistance HEAP webpage