Until further notice HEAP and HERR applications and interviews will not be required in-person but will be conducted via phone with necessary documents submitted via fax: 845-486-3232, uploaded to www.MyBenefits.ny.gov, by using the NYDocSubmit mobile app (.pdf reference), by mail, or by scan at the DCFS kiosk.
The Home Energy Assistance Program (HEAP) is a state program which helps income-eligible residents help pay for the cost of their heat and energy-related expenses.
The fastest and easiest way to apply for HEAP 24/7 is www.MyBenefits.NY.gov
There are several components to HEAP, including:
Applications for the various HEAP components can only be accepted during their respective time periods, which are:
Please be advised we cannot give out or accept any HEAP applications for these programs prior to their opening dates. Closing dates may vary depending on available funding.
DCFSinfo@dutchessny.gov should not be used to submit applications or case documents as we cannot guarantee the confidentiality of these document submissions. Please use NYdocsubmit (mobile phone application) or visit www.MyBenefits.NY.gov.
Only paperwork is accepted on Wednesdays for Temporary Assistance, Medicaid, SNAP, and HEAP (No in-person client interviews)
For fast, easy and confidential service, which is available 24 hours a day, visit www.MyBenefits.NY.gov where you can:
You can also apply for HEAP at the following Dutchess County locations:
DCFS Main Office
60 Market Street, Poughkeepsie, NY 12601
HEAP Telephone Number: 845-486-3249, HEAP Fax: 845-486-3232
DCFS Beacon Office
223 Main Street, Beacon, NY 12508
Tel: 845-838-4800, Fax: 845-838-4888
DCFS Eastern Dutchess Government Center
131 County House Road, Millbrook, NY 12545
Tel: 845-677-5532, Fax: 845-677-5508
Community Action Partnership (has several locations in Dutchess County)
Tel: 845-452-5104 ext. 183
Community Action Partnership website