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Temporary Assistance (TA)

Temporary Assistance application/recertification interviews will be conducted via phone. This will be in effect until December 31, 2020 for applications, and December 31, 2020 for recertification. The requirements for in-person screenings (Drug/alcohol or Domestic Violence) and photos for Benefit cards are suspended until December 31, 2020.  All employment (including education) activities will be conducted remotely with proof of activity submitted via fax: 845-486-3142, uploaded to, using the NYDocSubmit Application (.pdf reference), by mail, or by scan at the DCFS kiosk.  

Orientation Video (View on YouTube

In New York State there are three financial assistance programs:

Family Assistance (FA)

This program provides money for families with children. Cash benefits are limited to five years in a recipient’s lifetime. After five years a Family Assistance recipient may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA)

This program provides money for basic living expenses for single adults and childless couples or families who have used up their 5-year limit of FA. Cash benefits are limited to two years including any cash benefits received through Family Assistance. After two years, the non-cash Safety Net Assistance voucher system provides benefits. 

Emergency Temporary Assistance

An emergency is an urgent need or situation that must be taken care of right away. Emergency Assistance for Families (EAF) and Emergency Safety Net Assistance (ESNA) provide assistance for crisis situations. 

Emergency Temporary Assistance is available when you:

  • Are homeless (you must be seen at our 60 Market St, Poughkeepsie location)
  • Have little or no food
  • Have a pending eviction 
  • Have no fuel for heating in the cold weather
  • Have a utility shut off notice
  • You or someone in your family is being threatened or physically harmed


  • 845-486-3000
  • 845-486-3090
  • Department of Community and Family Services (DCFS)
    60 Market Street
    Poughkeepsie, NY 12601
  • Monday - Friday, 9 am-5:00 pm
    (Doors open at 8:30am)

Additional DCFS Locations

Only paperwork is accepted on Wednesdays for  Temporary Assistance, Medicaid, SNAP, and HEAP  (No in-person client interviews)


Who is eligible?

To be eligible for a Temporary Assistance benefit, individuals and families will be subject to income and resource tests. Benefit levels vary depending on household size, available income and expenses. Please keep in mind that you may NOT be eligible for benefits if you do not meet guidelines set by New York State. 

To learn more visit the New York State Office of Temporary and Disability Assistance

How can I apply?

To find out if you are eligible for Temporary Assistance you must file an application and be interviewed at either our main office at 60 Market Street, Poughkeepsie or call 845-677-5532 for an appointment at our Eastern Dutchess Government Center located at 131 County House Road, Millbrook. If you are homeless you must be seen at our 60 Market St, Poughkeepsie location. 

Way to Work Dutchess

Low income  individuals who face transportation challenges to obtain or maintain work, are eligible for the Way to Work Dutchess Program, formerly known as Wheels to Work.  Way to Work Dutchess assists eligible participants obtain permits, licenses, learn how to maintain a car, and potentially acquire a used car. 

Way to Work Dutchess accepts donated used vehicles which are either repaired with program funds or recycled for cash to help fund the program. The donated cars will help low-income county residents obtain, maintain, or improve their employment. 

Contact person:  Nancy DeWitt at the Dutchess County Workforce Investment Board 
Email address:
Telephone: 845-249-4642