You can dial 9-1-1 from a cellular phone; however due to the nature of cellular technologies your call may be routed differently than traditional phones. Depending on the service strength your call may be “bounced” to a 9-1-1 Center outside Dutchess County. Cellular phones with Global Positioning System (GPS) chips will assist the 9-1-1 Dispatcher in determining your general location.
In the meantime please consider the following:
Make sure your telephone is GPS equipped. If you are unsure, contact your cellular provider.
It is now possible to send a text message to 9-1-1. Texting during an emergency could be helpful if you are hearing impaired, have a speech disability, or if a voice call might otherwise be dangerous or impossible.
Please note: If you can make a voice call to 9-1-1, and if it is safe to do so, you should always call 9-1-1 instead. A voice call to 9-1-1 enables the dispatcher to get important information, such as your phone number and approximate location, automatically. When you text 9-1-1 from a wireless phone, in most cases, the dispatcher will not get this information.
If you do send a text message to 9-1-1, it is important to give an accurate address or location quickly if you can.