For More Information Contact:
Colleen Pillus, (845) 486-2000
Colleen Pillus, (845) 486-2000
Poughkeepsie… For the second consecutive year, Dutchess County Government is ranked No. 1 in the nation for its use of technology to produce efficient services and better serve residents. Dutchess County is the top mid-sized county in the 250,000-499,999 population category of the 2019 Digital Counties Survey, the 17th year for the annual survey conducted by the Center for Digital Government (CDG) and the National Association of Counties (NACo). Dutchess County has been ranked in the top 10 of the nation’s best all 17 years of the Digital Counties survey and this is the third time Dutchess County has earned the No. 1 national ranking.
Dutchess County Executive Marcus J. Molinaro said, “Whether they’re residents searching for information about Dutchess County or our municipal partners looking to collaborate and find savings for taxpayers, people are at the heart of everything our Office of Central and Information Services does. OCIS’ efforts have again led to Dutchess County being recognized as a nationwide technological leader – an honor that stems from our continued efforts to ensure resources are accessible, easy to use, efficient, and innovative for those who use them. Commissioner Glenn Marchi and his OCIS staff strive each day to best serve the residents of Dutchess County, and this award validates their tireless efforts.”
Dutchess County continues to lead the nation in 2019 with technological innovations that included the launch of a completely redesigned County website, www.DutchessNY.gov and brand-new Parks & Trails website.
The new county website is mobile responsive, with easy-to-use search features to filter through the wealth of information available on the site. The website’s user-friendly interface prioritizes Americans with Disabilities Act (ADA) compliance, Plain Language usage and features ReciteMe, an accessibility application, which allows visitors to customize the site to meet their needs through text-to-speech functionality, font adjustment for dyslexia, an interactive dictionary, a translation tool, and many other features. The new website has seen a visitor increase of more than 50 percent for the first four months, compared to last year, and increased page views of more than 200 percent as people more easily find information.
In April, the County also launched its new Parks & Trails website for park enthusiasts to choose from nearly 200 parks and public use areas, as well as almost 400 miles of trails throughout Dutchess County using keyword searches and up to 50 filter options, including desired activities, fitness goals, or available accessibility features. The site also features virtual 360-degree tours of each park.
Other County initiatives highlighted in the various Digital Counties Survey categories include:
Citizen-Centric (Government Experience: Web, Mobile, Social, Digital Services)
Data Governance (Utilization of Data)
Secure (Cybersecurity Measures and Initiatives)
Resilient (Disaster Recovery and Continuity of Operations)
OCIS Commissioner Glenn Marchi, Ph.D., said, “The Dutchess County Office of Central and Information Services team is dedicated to providing innovative technology and information services to both residents and County departments. We will continue to implement new shared services, seek cost saving opportunities, and develop new resources to maximize user’s digital experience while increasing productivity, value, and customer satisfaction.”
“Innovative counties across the U.S. are leveraging technology and data to complete unique projects that better serve citizens, save taxpayer money and protect citizen data,” said Teri Takai, executive director, CDG. “The Center for Digital Government congratulates this year’s winners for their accomplishments to make government work for the citizens and businesses they serve.”
“We applaud this year’s Digital Counties Survey winners for maximizing the value of technology in serving our residents,” said NACo Executive Director Matthew Chase. “Technology plays an important role in achieving healthy, safe and vibrant counties. The Digital Counties Survey demonstrates how we embrace cutting-edge approaches to strengthening our communities.”
Learn more about the Digital Counties Survey.