The Department of Community and Family Services (DCFS) works to prevent homelessness.
We help people with interventions to avoid losing their housing. We also connect residents in need of emergency housing to resources throughout the year, including coordinating warming centers when temperatures are expected to be below 32 degrees –known as a “Code Blue” period. To learn about keeping cool during excessive heat, visit our cooling centers page.
We are here to help!
Please call DCFS at 845-486-3300 on weekdays between 9 a.m. and 5 p.m. for assistance with placement options.
After 5 p.m. or on weekends, please call 2-1-1, select English or Spanish, then press 7 to speak with trained staff who will assist with overnight shelter placement based on availability.
If you are at-risk of eviction:
Contact the Dutchess County Eviction Prevention Line by calling 2-1-1, and select 7.
Our goal is to provide the earliest intervention possible to prevent an individual or family from losing their housing. We often act as an intermediary in resolving landlord/tenant disputes that may lead to eviction, putting forth every reasonable effort to preserve permanent housing. These efforts include, but are not limited to, the payment of rent arrears, guiding new applicants through the Temporary Assistance process, and, as a last resort, helping families locate new housing.
Call our Dutchess County Prevention Line at 2-1-1, choose to continue in English or Spanish; and press 7 to select the Dutchess Eviction Prevention Line. Specially trained 211 staff will ask a series of questions and then provide a customized list of programs based on the information provided.
DCFS works closely with a strong network of community and faith-based organizations to provide emergency shelters and warming centers throughout the county including:
Though Dutchess County has various resources available, shelters and warming centers may sometimes become full. Calling us allows staff to find the best available space, arrange safe transportation if you need it, and offer the appropriate resource to suit your needs.
Call DCFS at 845-486-3300 between 9 a.m. and 5 p.m. for assistance with placement options.
After 5 p.m. or on weekends, please call 2-1-1, select English or Spanish, then press 7 to speak with trained staff who will assist with overnight shelter placement based on availability.
Individuals and families must comply with the following requirements to utilize emergency housing unless a Code Blue period is in effect.
When the temperature is expected to be 32 degrees or below, everyone is entitled to have access to shelter from the cold under Code Blue regulations.


