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Title VI of the Civil Rights Act of 1964

Dutchess County Public Transit is committed to ensuring that no person is excluded from participating in, or denied the benefits of, its services or programs on the basis of race, color, age, disability, national origin, gender, or income status as afforded under Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, the Americans with Disabilities Act and all related rules and statutes, whether those programs and activities are federally funded or not. Dutchess County Public Transit, as a federal grant recipient, is required by the Federal Transit Administration (FTA) to conform to these acts and their amendments.

Transportation Council Obligated Projects Report (.pdf)

 

Are you the subject of discrimination?

If you believe you have been subjected to discrimination under Title VI, you may file a written complaint with Dutchess County Public Transit.
Mail:
Dutchess County Public Transit
Attn: Title VI Coordinator
14 Commerce Street
Poughkeepsie, NY 12603

Call: 845-473-8424
Fax: 845-473-8662
Email: publictransit@dutchessny.gov with subject line “Title VI Complaint.”
 

General Information About Title VI

What is Title VI of the Civil Rights Act of 1964?

Title VI prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving Federal financial assistance.

Dutchess County Public Transit is committed to ensuring that no person is excluded from participating in, or denied the benefits of, its services or programs on the basis of race, color or national origin as afforded under Title VI of the Civil Rights Act of 1964. If you believe you have been subjected to discrimination under Title VI, you may file a complaint.

Every Dutchess County Public Transit vehicle is accessible to anyone

Title VI Non-Discrimination Policy Statement (.pdf)

Dutchess County Title VI Program (.pdf) - 2018

Poughkeepsie July 1, 2017 Service Change Equity Analysis - March 2017 (.pdf)

How do I file a Title VI Complaint?

You must file a signed, written complaint within 180 days of the last date of alleged discrimination.

Download the Complaint Form (.pdf)

The complaint should include the following information:

Your name, address, and how to contact you (i.e., telephone number, email address, etc.)

How, when, where, and why you believe you were discriminated against. Include the location, names and contact information of any witnesses.

The complaint may be filed in writing with Dutchess County Public Transit as follows:

Dutchess County Public Transit

Attn: Title VI Coordinator
14 Commerce Street
Poughkeepsie, NY 12603

Complainants may also use the following to initiate the filing of a complaint:

The Title VI Coordinator will assist with writing a complaint if the complainant is unable to do so upon request.

What happens to my complaint after it is submitted to Dutchess County Public Transit?

All complaints alleging discrimination based on race, color or national origin in a service or benefit provided by Dutchess County Public Transit will be recorded in the Title VI Database and assigned an ID number by the Title VI Coordinator.

The Dutchess County Public Transit Title VI Coordinator reviews all customer feedback and researches complaints alleging discrimination based on race, color or national origin in a service or benefit. Upon request, the Dutchess County Public Transit Title VI Coordinator will provide appropriate assistance to complainants, including people with disabilities, or who are limited in the ability to communicate in English in accordance with Limited English Proficiency Plan, page 36 of the Title VI Program.

In instances where additional information is needed for assessment or investigation of the complaint, the Dutchess County Public Transit Title VI Coordinator will contact the complainant in writing within 15 business days. Failure to provide the requested information by a certain date may result in the administrative closure of the complaint.

Dutchess County Public Transit Title VI Coordinator will investigate the complaint and prepare a draft written response subject to review by the Dutchess County Public Transit Administrator, Dutchess County Commissioner of Public Works, and Dutchess County Attorney.

Download Title VI Complaint Procedures (.pdf)

How will I be notified of the outcome of my complaint?

Dutchess County Public Transit will send a final written response to the complainant and advise the complainant of his or her right to file a complaint externally. Dutchess County Public Transit will use its best efforts to respond to Title VI complaints within 60 business days of its receipt of such complaints.

In addition to the complaint process at Dutchess County Public Transit , individuals and organizations may also file a complaint by completing a Federal Transit Administration (FTA) Office of Civil Rights complaint form (.pdf) and submitting directly to the FTA and/or New York State Department of Transportation (NYSDOT). Complaints should be signed and include contact information and should be sent to Dutchess County Public Transit and to:

Federal Transit Administration
Office of Civil Rights
Attention: Complaint Team
East Building, 5th Floor - TCR
1200 New Jersey Avenue, SE
Washington, DC 20590

TTY: 1-800-877-8339
Voice: 1-866-377-8642
FTA.ADAAssistance@dot.gov

and/or:

New York State Department of Transportation
Office of Civil Rights
Attention: Director
50 Wolf Road, Sixth Floor
Albany, NY 12232

Fax: 518-549-1273
OCR-TitleVI@dot.ny.gov