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VA and Walgreens Collaborate for Veteran Care Coordination

Published: 10/31/2018

As part of ongoing efforts by the VA to improve veteran care coordination, the department is working with Walgreens, which is a primary services provider, to coordinate both patient and pharmaceutical care for VA-enrolled patients.

Now, VA providers will be able to easily see the full medication and immunization history of VA-enrolled patients who received prescriptions and immunization s at Walgreens.

“This arrangement is the first of its kind and it’s a strong collaboration,” said VA Secretary Robert Wilkie.  “Partnerships like this will help VA continue to improve the way we care for veterans.”

As it expands its community care program, VA actively refines its ability to track medication prescribed by community providers.  Prior to the arrangement, VA providers would ask patients to inform them about medications filled at Walgreens.  With the VA-Walgreens exchange, VA providers can now easily view medications directly that are prescribed to VA-enrolled patients by community providers and filled at Walgreens pharmacies.

VA exchanges standards-based medical information securely and electronically with participating community health care partners, such as Walgreens, to ensure the best possible care coordination and medication management.  Currently, VA exchanges health information with over 170 community health care partners, representing 1,288 hospitals, 537 Federally Qualified Health Centers, 261 nursing homes, 8,649 pharmacies (including over 8,000 Walgreens pharmacies) and over 22,431 clinics.