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Water and Sewer System Alerts and Advisories

You can sign up to receive alerts, advisories and notices about a specific water or sewer system through DutchessDelivery. Tap or click on the DutchessDelivery logo to subscribe to notifications pertaining to each system.

Airport Water Line

Sign up for alerts for the Arbors Water System

COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customers: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Arbors Water System

Sign up for alerts for the Arbors Water System

COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Birch Hill Water System

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 Thursday, June 25, 2020

BIRCH HILL WATER SYSTEM

Emergency Water Conservation Advisory

The Dutchess County Water and Wastewater Authority is requesting that all of its water customers in the Birch Hill Water District institute immediate measures to reduce water use until further notice.  The amount of water has been significantly reduced that is supplied to the Birch Hill distribution system due to system demand and higher than normal usage and our facilities storage is a concern. Customers will be notified when the situation returns to normal.  

Water use reduction measures include:

  • Make sure all unused taps are completely shut off.
  • Limit or postpone use of water intensive appliances such as dishwashers and washing machines.
  • Limit or postpone backwashing of filters and water softeners.
  • Postpone washing vehicles.
  • Eliminate filling pools with water.
  • Eliminate watering of lawns.
  • Eliminate any unnecessary water use.

For More Information Contact: 845-486-3601.

Sign up for email notifications at www.dcwwa.org on the System Alerts and Advisories page.

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COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Central Dutchess Water Transmission Line

Sign up for alerts for the Central Dutchess Water Transmission Line

COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Chelsea Cove Sewer System

Sign up for alerts for the Chelsea Cove Sewer System

There are no alerts or advisories at this time.

Dalton Farms Water System

Sign up for alerts for the Dalton Farms Water System

COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Dalton Farms Sewer System

Sign up for alerts for the Dalton Farms Sewer System

There are no alerts or advisories at this time.

Fairways Water System

Sign up for alerts for the Fairways Water System

COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Fairways Sewer System

Sign up for alerts for the Fairways Sewer System

There are no alerts or advisories at this time.

Greenbush and Violet Avenue Water System

Sign up for alerts for the Greenbush and Violet Avenue Water System

COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Greenfields Sewer System

Sign up for alerts for the Greenfields Sewer System

FIRE DESTROYS GREENFIELD WASTEWATER  TREATMENT PLANT BUILDING

EMERGENCY WATER CONSERVATION MEASURES NEEDED

June 29, 2020

A June 26th fire destroyed the building at the Greenfields Sewer Wastewater Treatment Plant, also destroying some of the treatment equipment located in the building.  Treatment equipment located outside of the building continues to function.

The sewer plant is able to continue to accept wastewater and provide some treatment.  However, to reduce the volume of wastewater going to the plant, we are requesting all customers take immediate measures to reduce any unnecessary water use such as;

  • flush toilets only when necessary
  • take brief showers when needed
  • minimize use of dishwashers
  • postpone use of washing machines
  • check toilet for leaks
  • don’t leave water running

We anticipate water conservation measures to be needed for the next month while we work to set up temporary additional treatment equipment.

The cause of the fire is being investigated – no information is available at this time.

Greenfields Water System

Sign up for alerts for the Greenfields Water System

FIRE DESTROYS GREENFIELD WASTEWATER  TREATMENT PLANT BUILDING

EMERGENCY WATER CONSERVATION MEASURES NEEDED

June 29, 2020

A June 26th fire destroyed the building at the Greenfields Sewer Wastewater Treatment Plant, also destroying some of the treatment equipment located in the building.  Treatment equipment located outside of the building continues to function.

The sewer plant is able to continue to accept wastewater and provide some treatment.  However, to reduce the volume of wastewater going to the plant, we are requesting all customers take immediate measures to reduce any unnecessary water use such as;

  • flush toilets only when necessary
  • take brief showers when needed
  • minimize use of dishwashers
  • postpone use of washing machines
  • check toilet for leaks
  • don’t leave water running

We anticipate water conservation measures to be needed for the next month while we work to set up temporary additional treatment equipment.

The cause of the fire is being investigated – no information is available at this time.

Hyde Park Water System

Sign up for alerts for the Hyde Park Water System

COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Pinebrook Water System

Sign up for alerts for the Pinebrook Water System

PINEBROOK WATER SYSTEM

WATER QUALITY NOTIFICATION

August 6, 2020

Due to dry weather over the summer months, the water table in the area of the Pinebrook Water supply wells is low.  As a result, the main well for the Pinebrook Water System is not producing enough water to meet the demand.  The two back up wells have been brought online to meet demand, but both are known to have high iron levels.  We are treating the water from the back up wells to the best of the treatment plant’s capability.  Once the primary well is able to continually produce enough water to meet the system demand, we will shut off the back up wells and then flush the water distribution system.

We have kept the County Health Department informed on this situation.  Iron levels in drinking water are regulated by the State Health Department as a secondary contaminant based on iron’s effects on the taste, odor and color of the water.  Additional information on health effects of iron in drinking water can be found on the 2019 Annual Water Quality Report found on the DCWWA website.

For Further Information Contact:

Dutchess County Water and Wastewater Authority: 845-486-3601

Dutchess County Behavioral and Community Health, Environmental Health Services: 845-486-3404

JCO, Inc.: 845-888-5755

 

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NOTICE       NOTICE      NOTICE

July 20, 2020

Pinebrook Estates Water System - PWS ID# NY1322156

Dutchess County Water and Wastewater Authority

What Happened:  

Pinebrook Estates Public Water System is equipped with three well sources.  One of these wells is run constantly to meet demand, while the remaining two are used only in situations of unusually high demand. Through the month of June, the preferred well source declined in production while water demand throughout the system increased. In order to provide water consistently to all customers, the Dutchess County Water and Wastewater Authority made the decision to bring an additional well into temporary service on June 19. It was the understanding of the DCWWA that all required laboratory testing had been performed to ensure the safety of this well source; however, on July 17, the Dutchess County Department of Behavioral & Community Health notified operators that sampling for nitrate and for inorganic contaminants was incomplete or improperly documented.

The Following Steps are Being Taken to Correct the Problem:  

  • Well #3 was taken out of service immediately on July 17th.
  • Bulk water will be hauled as needed to meet the system’s water demand safely.
  • Well #3 will be tested for Nitrate and IOCs as soon as possible.
  • Operators will continue to monitor water use and well production. If it is determined that bringing an additional well into service is necessary, all required testing will be completed beforehand.
  • The DCWWA has plans to tie Pinebrook Estates into the Town of Hyde Park Public Water Supply. The projected timeline for this project is 12-24 months.

Preventative Measures You May Choose to Take: 

Some people may wish to consume bottled water as a practical measure to reduce their exposure.

 

Health Effects Language:

Nitrate

Nitrate naturally occurs in a number of foods, particularly vegetables. It is also used as preservatives in meats such as bacon. Nitrate is also used to make lawn, garden and agricultural fertilizers and is found in sewage and wastes from farm animals. It generally gets into drinking water by runoff into surface water or by leaching into groundwater after land application or improper disposal of sewage or animal waste. Infants are particularly sensitive to nitrate. High levels of nitrate in drinking water have caused serious illness and sometimes death in infants under 6 months of age. This serious illness occurs because nitrate is converted to nitrite in the body and nitrite reduces the ability of the infant's blood to carry oxygen. Symptoms of the illness can develop rapidly and include shortness of breath and blueness of the skin (blue baby condition). Exposure to nitrate in drinking water at levels above 10 milligrams per liter (10 mg/L) increases the risk of developing the illness. Because the effects of nitrate and nitrite are additive, water containing more than 10 mg/L of total nitrate/nitrite should not be used to prepare infant formula or other beverages for infants. Although older children and adults are generally less sensitive than infants to the effects of nitrate, those who have certain gastrointestinal disorders (for example, achlorhydria or atrophic gastritis) that substantially reduce stomach acid and favor the production of nitrite from nitrate may have a greater risk for illness than the general population.

Primary Inorganic Contaminants

This testing covers a range of chemicals that can be present in ground water. Exposure to high levels of these chemicals may result in an increased risk of cancer and other negative health outcomes.

For Further Information, Please Contact:

Dutchess County Water and Wastewater Authority 845-486-3601

Dutchess County Behavioral and Community Health, Environmental Health Services 845-486-3404

JCO, Inc. 845-888-5755

 

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses).  You can do this by posting this notice in a public place or distributing copies by hand or mail.

 

Thursday, June 25, 2020

PINEBROOK WATER SYSTEM

Emergency Water Conservation Advisory

The Dutchess County Water and Wastewater Authority is requesting that all of its water customers in the Pinebrook Water District institute immediate measures to reduce water use until further notice.  The amount of water has been significantly reduced that is supplied to the Pinebrook distribution system due to system demand and higher than normal usage. Currently, Well #1 is incapable of keeping up with the demand and therefore, Well #3 has been brought online in addition to Well #1. Well #3 has higher iron levels which may cause discoloring but is safe to use. Customers will be notified when the situation returns to normal.  

Water use reduction measures include:

  • Make sure all unused taps are completely shut off.
  • Limit or postpone use of water intensive appliances such as dishwashers and washing machines.
  • Limit or postpone backwashing of filters and water softeners.
  • Postpone washing vehicles.
  • Eliminate filling pools with water.
  • Eliminate watering of lawns.
  • Eliminate any unnecessary water use.

For More Information Contact: 845-486-3601.

Sign up for email notifications at www.dcwwa.org on the System Alerts and Advisories page.

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COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Pinebrook Sewer System

Sign up for alerts for the Pinebrook Sewer System

There are no alerts or advisories at this time.

Quaker Hills Water System

Sign up for alerts for the Quaker Hills Water System

COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Rokeby Water System

Sign up for Alerts for the Rokeby Water System

COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Schreiber Water System

Sign up for Alerts for the Schreiber Water System

Thursday, June 25, 2020

SCHREIBER WATER SYSTEM

Emergency Water Conservation Advisory

The Dutchess County Water and Wastewater Authority is requesting that all of its water customers in the Schreiber Water District institute immediate measures to reduce water use until further notice.  The amount of water has been significantly reduced that is supplied to the Schreiber distribution system due to system demand and higher than normal usage and our facilities storage is a concern.  Customers will be notified when the situation returns to normal.  

Water use reduction measures include:

  • Make sure all unused taps are completely shut off.
  • Limit or postpone use of water intensive appliances such as dishwashers and washing machines.
  • Limit or postpone backwashing of filters and water softeners.
  • Postpone washing vehicles.
  • Eliminate filling pools with water.
  • Eliminate watering of lawns.
  • Eliminate any unnecessary water use.

For More Information Contact: 845-486-3601

Sign up for email notifications at www.dcwwa.org on the System Alerts and Advisories page.

 

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COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Shore Haven Water System

Sign up for Alerts for the Shore Haven Water System

 

SHORE HAVEN WATER CUSTOMERS

Click HERE for the 3 Tier Notice that is being mailed to property owners on June 22, 2020. 

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COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

 

Staatsburg Water System

Sign up for alerts for the Staatsburg Water System

COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Tivoli Water System

Sign up for alerts for the Tivoli Water System

Lead Water Service

COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Tivoli Sewer System

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There are no alerts or advisories at this time.

Valley Dale Water System

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BOIL WATER NOTICE IS LIFTED

Dear Residents of the Valley Dale Water System:

This notice is to inform you that the system repairs have been completed and your water is now safe to use per the results of system coliform testing.  Please click HERE for the “After Boil Notice” instructions for further safety measures regarding flushing your faucets and appliances. 

Thank you for your patience.

For more information, please contact the Dutchess County Water and Wastewater Authority at (845) 486-3601 or the Dutchess County Department of Health at (845) 486-3404.

** We encourage you to sign up for our Alerts and Advisories for direct Communication in the future on our website:  www.dcwwa.org

 

 

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COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Valley Dale Sewer System

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There are no alerts or advisories at this time.

Vanderburgh Cove Sewer System System

Sign up for alerts for the Vanderburgh Cove Sewer System System

There are no alerts or advisories at this time.

Zone D (Harbourd Hills) Water System

Sign up for alerts for the Zone D (Harbourd Hills) Water System

COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.

Zone L Water System

Sign up for alerts for Zone L Water System

COVID-19 NOTICE

COMMERCIAL CUSTOMERS

May/June 2020

Attention Commercial Customer: 

The “New York On PAUSE” order from Governor Cuomo due to COVID-19 has resulted in many large commercial buildings and businesses with little to no occupancy for several weeks, including schools, offices, hotels, medical facilities, restaurants, health clubs, etc. This inactivity can result in stagnant water that can allow chlorine to drop to undetectable levels and lose its ability to disinfect. Chlorine is used in the Dutchess County Water and Wastewater Authority’s water treatment process in part to ensure that there is no regrowth of biofilms that could contain Legionella and other potentially harmful bacteria.

Property owners are responsible for the maintenance of their internal (premises) plumbing systems to ensure water quality does not degrade or becomes harmful to consume. As the New York On PAUSE order begins to lift some restrictions and certain businesses prepare to reopen, there are numerous precautionary measures that should be taken to ensure a smooth transition back to normal operations. The DCWWA recommends owners and managers of buildings and businesses that have been unoccupied during this time to take the necessary action to ensure their water is safe when normal building operations resume.

Every building’s plumbing system is unique, so it will be important to consider the design of your plumbing system when considering what actions you should take. Please consider using the resources below from the Centers for Disease Control and Prevention (CDC) and the American Water Works Association (AWWA) to ensure your building’s water system is safe.

CDC’s updated building water system guidance

Guidance from the AWWA

Please do your best to keep yourself, your employees, and customers safe and healthy and should you have any questions or need further information, please call DCWWA’s Customer Service Department at (845) 486-3601.