REQUEST FOR DEFERRED WATER PAYMENT AGREEMENT DUE TO COVID-19 RELATED FINANCIAL HARDSHIP
Any residential or small commercial (25 or fewer employees) water customers, or commercial water customers whose account serves residential premises, that has experienced financial hardship due to the COVID-19 Pandemic emergency may request a payment deferral for water bill(s) without late fees or penalties. Deferred Payment Agreements are available for water bills issued through June 30, 2022.
To enter into a Deferred Payment Agreement, customers must submit a Payment Deferral Request Form to DCWWA, by mail or by email. The Payment Deferral Form can be accessed here: https://www.dutchessny.gov/Departments/Water-Wastewater/Docs/Deferment_Request_Form.pdf
or one can be requested from DCWWA by calling (845) 486-3601 or by emailing email@example.com
Relevying past due water charges is prohibited for those customers that have entered into a Deferred Payment Agreement.